You own a Property Management company. Business is good. You are rocking it!

But are you able to answer all your calls all the time? Are you able to create a great impression when your callers call your business? Are you able to create a scheduling calendar, an estimates work-flow database and visualization of location requests on a map, all real time?

If the answer to any of these questions is No, then we should talk.

If you are answering your phones yourself our Call Desk solution may be the perfect match to your needs. We can offer a back up phone answering solution to answer your calls when you cannot answer them!

Even with some phone coverage in place (part time or full-time), three simultaneous incoming calls, calls one-after-another, lunch coverage, a sick day, or vacation time should not cause your firm to leave a bad impression. We’ve got you covered! All from $199/month.

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We provide a terrific, affordable Phone Answering Service for Property Management Companies.

A missed new prospect call may mean the caller is already dialing your competitor. Lifetime value of a new prospect turned into a client can be in the thousands, even tens of thousands of dollars. With our service, you will not ever miss a new prospect call because you’re tied up on the other line, or busy handling a matter involving a tenant.  We can take that call that you’re unable to take, make a great first impression, and even book a new prospect who wants you to handle their property, or a tenant requiring maintenance right on your calendar.

We answer your calls from Sunny Florida. Our team is located in Palm Coast, Florida, with all local, super professional and well-trained staff.  We’re experts in Caller Experience and we’ve got your back!

High-Touch Professional and Personalized Phone Answering by Office Divvy starts from as low as $199 / month.  Our program offers live professional phone answering during business hours, live call patching/routing, and more. Additional services include shared calendar appointment setting and CRM related actions.

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What is high-touch phone answering?
Inc. Magazine describes high-touch as “person-centric.” The intention is to deliver something human. It’s time to put an end to frustrating phone systems, “press 0 to speak to an operator,” busy tones, auto attendant (a fancy word for a non-human robot answering your phone and greeting your clients) when someone calls.

Instead, all calls are answered by our Call Desk team under your company name. Calls are connected to you, or messaged to you with comprehensive information, or better yet appointments are booked on your calendar, and more –all done so with a human touch! The emphasis is on effectiveness, respect, and listening for ways to add greater value for the caller. For us, this is “high touch phone answering“.

Our solution is perfect for Property Management companies  ranging from Solo-Owner-Operators to small companies. Our phone-answering solution operates on a business-class platform, and can scale as you grow.

Phone Answering Plans Include

Professional live answering during business hours

After-hours auto-attendant programming

Voicemail and fax to your selected email address

A scaleable, affordable, customizable, and professional "high-touch" call center

800, 888, 877 numbers and vanity numbers

Local numbers in most locations in the US

Your own extensions set to ring to any number

Sophisticated, flexible internal telephony architecture with call procedures and guidelines

Our phone answering services do not require an investment in infrastructure on your part. We answer your calls with your company name, follow your scripts, business rules and action-plan, we announce the caller to you or different members of your team, and patch calls seamlessly to cell phone, home phone, business phone etc. or simply take a message and relay it by email.

SOLO

Just Getting Started

$199 per month
  • One local or one toll-free number
  • Full-time live answering
  • Up to 1 employee
  • Up to 2 call destinations
  • After-hours business rules/auto-attendant
  • Voice mail by email
  • Up to 100 calls
  • Shared electronic
    fax line

DUO

On the Up-Tick

$299 per month
  • One local or one toll-free number
  • Full-time live answering
  • Up to 2 employees
  • Up to 3 call destinations
  • After-hours business rules/auto-attendant
  • Voice mail by email
  • Up to 225 calls
  • Shared electronic
    fax line

MINI

Our Most Popular Plan

$399 per month
  • One local or one toll-free number
  • Full-time live answering
  • Up to 3 employees
  • Up to 5 call destinations
  • After-hours business rules/auto-attendant
  • Voice mail by email
  • Up to 350 calls
  • One dedicated electronic fax line

MIDI

Growth is the word

499 per month
  • One local AND one toll-free number
  • Full-time live answering
  • Up to 4 employees
  • Up to 6 call destinations
  • After-hours business rules/auto-attendant
  • Voice mail by email
  • Up to 500 calls
  • One dedicated electronic fax line

Benefits Include:Visualize Call Desk Map Data

  • Full time professional live answering
  • Connecting callers when appropriate
  • Gatekeeping (solicitors etc)
  • Email notification of all call details

 

Optional Benefits:

  • Appointment setting / estimate scheduling
  • Real Time Database of all requests
  • Map visualization of scheduled estimates

 

How about a Free Demo?

Click the button so we can setup a free real-time demo!